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Privacy Policy

Last Updated: June 12, 2026

At Lo Technical Consulting (Pty) Ltd (operating as LoTechCon), we are committed to safeguarding the privacy and confidentiality of our clients, website visitors, and representatives. This Privacy Policy details how we collect, use, process, and protect your personal information in compliance with the South African Protection of Personal Information Act (POPIA) and other applicable data protection guidelines.

1. Information We Collect

We only collect personal information that is necessary to address your inquiries and provide professional mechanical engineering consultancy services. We collect information through the contact form on our website lotechcon.co.za and subsequent email correspondences. This information includes:

  • Identity Information: Full Name.
  • Contact Information: Email Address, Telephone/Mobile number.
  • Business Information: Company Name, Company Registration Details (where applicable).
  • Project Information: Project Scope, structural specifications, mechanical drawing details, and calculations you provide to us for review.

2. How We Use Your Information

Your personal and project information is processed solely for legitimate business purposes, including to:

  • Initiate and conduct design reviews, Finite Element Analysis (FEA), and mechanical code calculations.
  • Provide accurate project cost proposals and quotations.
  • Schedule technical briefing calls and manage client administration.
  • Verify compliance of design data against international engineering codes (ASME, EN, PD 5500, ISO, SANS).
  • Send official project deliverables, reports, and administrative invoices.

3. Data Protection and Security

We execute strict technical and organizational safety measures to prevent unauthorized access, loss, misuse, or alteration of your personal data and project designs. All drawings and calculation packs provided are stored in a secured environment accessible only to the principal engineer. We do not sell or lease your personal information to third parties.

4. Third-Party Disclosures

We do not share your personal information with external parties, except in the following circumstances:

  • Professional Engineers: When collaborating with registered Professional Engineers for formal certification, subject to strict mutual confidentiality agreements.
  • Service Providers: Secure hosting and cloud backup infrastructure providers that maintain compliance with local regulations.
  • Legal Obligations: Where required by law, court order, or official regulatory bodies.

5. Client Confidentiality

As standard in our general conditions of quotation, the Service Provider and the Client agree to maintain the strict confidentiality of all engineering layouts, drawings, calculations, and proprietary business information exchanged in connection with the Services.

6. Your Rights

Under the Protection of Personal Information Act (POPIA) and the Promotion of Access to Information Act (PAIA), you have the right to request access to the personal records we hold about you, request corrections to inaccurate details, or request that your data be permanently erased. To request an access form or submit an official data protection query to our designated Information Officer, please submit a formal application strictly through our website's contact form. We do not process unsolicited manual email requests for data security reasons.

7. Contact Information

For any inquiries regarding this Privacy Policy, your data sovereignty rights, or to reach our Information Officer, please submit your request via our official web portal at lotechcon.co.za/#contact. All regulatory communication is managed centrally through this secure form submission framework.